Help and support
Contact PlumbPrep
We are happy to help with account, billing or technical questions. Email us at any time and we will get back to you as soon as possible.
Support email
Send us an email for any of the enquiry types listed below. We aim to respond to all support enquiries within 2 working days.
plumbprep.co.uk@gmail.comHow we can help
- Account access and sign-in problems
- Subscription and billing questions
- Cancellation issues
- Technical problems with the website
- Question corrections or feedback
- General enquiries
- Privacy and data requests
Before getting in touch
If you have a subscription or billing question, you can manage your subscription directly through the Stripe billing portal on your account page. This lets you view invoices, update your payment method and cancel future renewals without needing to contact us.